Returns & Exchanges
At Houndsy, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn apparel. Simply ensure all original tags are attached and the items are in their original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Drop Off Package
Attach the return label to the outside of your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
After our warehouse team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.