Frequently Asked Questions

Everything you need to know about your Houndsy order.

What is the standard shipping time for my order?

Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

How do I determine the right size for me?

We provide a comprehensive size guide on every product page. We recommend taking your measurements and comparing them to our chart to ensure the perfect fit.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small processing fee.

What payment methods do you accept?

Houndsy accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes in our manufacturing process to minimize our environmental footprint.

How can I track my package?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.